Frequently Asked Questions
Any new item listed on Hubinero with an auction type of Buy Out that has a condition of "New" and runs longer than 72hrs will be automatically posted to Google Shopping. Yep, it's that easy!
Hubinero makes it easy for registered users to post listings to their Facebook wall. Users will find detailed instructions by logging in to their account and going to My Hub > My Account > Manage Facebook Feed. The feed is easy to setup and once complete, your listings will automatically post your wall.
New listings on Hubinero can be followed on Twitter at www.twitter.com/Hubinero . Follow us today for the latest and greatest! In order to select a payment option for your listing you must first set up your preferred types of payment(s) in the My Account section of Hubinero. Users my log in and go to their My Hubinero, click on My Account and then on Personal Information. Simply enter your respective e-mail address, User ID and/or Key and click Save. Congratulations, you can now select any payment option(s) that you have enabled for your listing.
Hubinero is the only site with a free calculator you can use to estimate the value of your bike. By simply entering in the Manufacturer’s Suggested Retail Price (MSRP), the value of upgrades, choosing the condition rating*, and number of years old, you will be given an estimated value you can use to determine what to sell you bike for at auction.
Tip: If you have an older bike and cannot find the MSRP, go to the Wayback Machine at:
http://www.archive.org/web/web.php *Items in “Poor” condition will vary in price too much to provide an estimated value.
Hubinero allows users to greatly narrow and target their searches by clicking on Go To Advanced Search under the Search the Hub section on the homepage or by clicking on >>Adv. Search on the navigation bar of each page. Users will be able to search by Zip Code and/or Country. Users can also search by specific sizes, brands, listing types and many other parameters.
Hubinero allows users to display their Feedback ratings from eBay and Amazon in addition to their native Feedback from Hubinero.
As part of Hubinero’s extensive Help & Resources section, Bike Parts Diagrams are included to help users identify the components of a bike. Among the several different types of bikes you will find part diagrams for
Mountain,
BMX and
Cyclocross bikes.
Hubinero allows buyers to make payments to sellers through one of the following methods:
- PayPal
- Google Checkout
- Amazon Payments
- RBS WorldPay
- 2CheckOut
- AlertPay
- Nochex
- Sage Pay
- Moneybookers.com
- Paymate Express
- PaymentAuthorize.net
Hubinero is the first to offer clearly defined condition ratings to help reduce the ambiguity of stating an item’s condition. By providing a set of predefined ratings, Hubinero hopes to reduce the subjective nature of stating a condition in order to better the buying experience. View the clearly defined condition ratings
here.
Hubinero allows users to post Wanted Ads for free. Users can also choose to receive email notifications when items are listed that match their entered keywords.
Yes. Hubinero allows users to open their very own store. Each store owner can pick and choose their own categories from the main selection. Store owners can choose whether to list items in their store, for auction or both. Store owners can also customize their storefronts and even run store specials.
Sellers have the option to choose whether or not they want to accept swap offers. If they do buyers have the option to propose a swap deal instead of a bid. The seller then has the option to either accept the swap deal or reject it and continue the live auction.
Spicy Listings are the most popular, or most viewed, listings within their respective categories. Spicy Listings are automatically populated.
Hubinero offers the ability to attach downloadable content to your listings; the content is made immediately available for download to the purchaser from within the Members area. Videographers unite!
Buyers can make offers on listed items. This feature allows potential buyers to make an offer to the seller if the item has not received any bids. The seller can select whether or not to accept such offers and also set the price range of offers they are willing to consider.
Once you place your bid, you are agreeing to purchase the item if you are the highest bidder. It is up to you to carefully review the listing and ask the appropriate questions to make sure you are ready to commit to buying the item. Changing your mind is not an acceptable excuse.
There are certain circumstances that will warrant a bid retraction :
- If the seller has made a significant change to the title or description
- If a seller is non-responsive to your attempts to communicate via email or phone
- An honest, apparent, typo was made when placing your bid
Once you place a bid, you have made a contractual commitment to purchase the item. Do not bid unless you are certain you want an item. There will be extenuating circumstances and we suggest that you contact the seller to discuss your situation. Honesty and openness can go a long way; however, it is never a good practice to be dishonest because you have buyer’s remorse.
